Our Delivery Service

Once you have placed an order for our reserve and collect service you will also be given the option of our complimentary delivery service. Simply call into your nearest store with your payment and we can then delivery your goods to your home, usually by the following day, free of charge ( for products over £300). We will travel within 20 miles of your nearest store and offer either a morning or afternoon delivery time.

Set up and Connection

Depending on the product purchased, you may also wish to invest in our set up and connection service to ensure you get the best out of your new purchase from the moment you start to use it. There is a standard set charge of £25 which includes disposal of your old appliance if applicable, (see below).

We are particularly proud of our team of engineers who will go above and beyond the call of duty to ensure you are completely satisfied with the set up and connection of the product.  They are happy to conduct a full demonstration in your own home so you are confident in using your new purchase once they have left. Our engineers can also advise on the location of speakers, wires etc and the appropriate accessories and leads needed to enhance the sound and/or picture quality of your system. We can also arrange any installation work needed at an extra charge, e.g. Hanging wall brackets, fitting double electrical sockets or new aerial points.

Disposal

We offer a disposal service for large domestic appliances (cookers, dishwashers, fridges, freezers, washing machines and tumble dryers), where we'll collect your old appliance at the same time as delivering your new one. This is included in the set up and connection price, otherwise there is a standard charge of £10.

If you purchase our disposal service for your old appliance:

• Gas appliances must be disconnected by a registered GasSafe engineer,
• Fridges and freezers must be emptied of contents.